Shipping Policy

At Izzy's Clean Slate, we strive to provide a smooth and hassle-free shopping experience, including reliable and timely shipping. This Shipping Policy outlines our shipping practices, delivery times, and shipping fees. Please read it carefully before placing your order.

1. Order Processing Time

Order Processing Time: Orders are typically processed within 1–2 business days from the time the order is placed, excluding weekends and holidays. Orders placed after 12:00 PM EST may be processed the next business day.
Business Days: Monday through Friday, excluding holidays.
Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times

We offer various shipping methods based on your location. Delivery times will vary depending on the shipping option you select at checkout.

Standard Shipping: Typically delivers within 5-7 business days.
Expedited Shipping: Typically delivers within 2-3 business days.
Express Shipping: Typically delivers within 1 business day.

Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary depending on your location and the carrier.

3. Shipping Costs

Shipping costs are calculated based on the shipping method chosen, the delivery location, and the size/weight of your order. You will see the total shipping cost at checkout before you complete your order.

Free Shipping: We offer free standard shipping on orders over $50 within the contiguous United States. This offer does not apply to expedited or express shipping options.
International Shipping: At this time, we only ship within the United States. We are working on expanding to international markets in the future.

4. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also log in to your account to check the status of your order.

5. Shipping to P.O. Boxes and APO/FPO Addresses

We currently do not ship to P.O. Boxes or APO/FPO addresses. Please ensure that you provide a physical address during checkout.

6. Shipping Restrictions

We do not offer shipping to international addresses at this time. We only ship within the United States.
Certain products may have shipping restrictions due to local laws or regulations.

7. Damaged or Lost Packages

While we do our best to ensure your package arrives safely, occasionally things can go wrong during the shipping process. If your package is damaged or lost during transit, please contact us as soon as possible at [Your Contact Email]. We will work with the shipping carrier to resolve the issue.

Damaged Products: If you receive a damaged product, please contact us within 7 days of receiving your order, and we will arrange for a replacement or refund.
Lost Packages: If your package has not arrived within the expected time frame, please contact us, and we will assist you in tracking your order with the carrier.

8. Address Errors

Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping addresses. If you realize there is an error with your address, please contact us immediately at [Your Contact Email] to update the information before the package ships.

9. Returns and Exchanges

For information on how to return or exchange a product, please visit our Returns & Exchanges Policy.

10. Contact Us

If you have any questions or concerns about shipping, feel free to contact us